Position Summary

Workplace HCM is hiring a Human Resources Manager to lead and oversee our clients’ outsourced HR service needs. The ideal candidate will have a minimum of 5–7 years of progressive HR experience, including strong expertise in employee relations, policy development, compliance, and strategic HR leadership.

The HR Manager will serve as a trusted advisor and primary liaison between Workplace HCM and an array of clients, employees, and vendors. This role requires both strategic oversight and hands-on execution, ensuring clients receive high-level HR guidance, compliant processes, and exceptional service delivery.

Responsibilities of the Human Resources Manager

• Lead the development, implementation, and administration of comprehensive human resource programs, policies, and procedures for client organizations.
• Partner with clients’ leadership teams to develop HR strategies aligned with business goals and organizational growth.
• Oversee and manage employee relations matters, including coaching, performance management, disciplinary actions, investigations, and conflict resolution.
• Ensure compliance with all federal, state, and local employment laws and reporting requirements; proactively communicate regulatory updates to clients.
• Direct and oversee HR initiatives including employee training programs, handbook development, job descriptions, legal rollouts, and workforce planning efforts.
• Provide strategic guidance on compensation, benefits administration, leave management, performance and talent development, employee engagement, and recognition programs.
• Manage full-cycle recruiting and onboarding processes, including workforce planning, sourcing strategies, interviewing, and onboarding execution.
• Serve as senior HR resource and escalation point for complex employee and client concerns.
• Maintain strong client relationships through proactive communication, regular check-ins, and consultative problem-solving.
• Travel to client locations within the tri-state area as needed (no regular overnight travel required).

Requirements of the Human Resources Manager

• 5–7+ years of progressive Human Resources experience, with prior leadership or management responsibility preferred
• Extensive employee relations experience including investigations, coaching, performance management, and conflict resolution
• Strong knowledge of HR best practices, policies, and procedures
• In-depth knowledge of federal, state, and local employment laws and regulations
• Proven ability to act as a strategic business partner and trusted advisor
• Exceptional customer service and client relationship management skills
• Advanced organizational, administrative, and time management abilities
• Excellent written, verbal, presentation, and communication skills
• Bachelor’s degree in Human Resources or related field required
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification required

Position Type / Expected Hours of Work

• Full-Time / On-Site Position
• Some travel to clients within the tri-state area
• Work Hours: 8:30 AM – 5:00 PM, Monday through Friday